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  1. 1
    Total quality management the route to improving performance
    by Oakland John S.
    Published 1993
    Book
  2. 2
    Total quality management text with cases
    by Oakland John S.
    Published 2000
    Book
  3. 3
    Cases in total quality management
    by Oakland John S., Porter Leslie J.
    Published 1994
    Book
  4. 4
    TQM a pictorial guide for managers
    by Oakland John S., Morris Peter W. G.
    Published 1998
    Book
  5. 5
    Total organizational excellence Achieving word-class performance
    by Oakland John S.
    Published 1999
    Book
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